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Getoco Reviews

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Overall Rating

4.5
4 Reviews
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About Getoco

getoco.com is the official website of Oco, a company that specializes in indoor and outdoor security cameras with cloud storage. They offer a variety of products including Oco Bullet, their bestseller, and other indoor and outdoor cameras. They also provide accessories for the installation of their Oco Pro line of security cameras.

One of the key features of their products is the ability to add multiple locations and monitor all your cameras remotely in one app. Users can access analytics reports or see event videos all in one click. They also offer a product called Oco Bridge which supports up to 16 cameras or DVR channels and allows users to connect their existing cameras in two clicks.

In addition to their products, they offer 24/7 customer support and have a variety of contact options for support, sales partners, press, and general inquiries. They also provide instructions for their devices including Oco, Oco HD, Oco2, Oco Pro Bullet, and Oco Pro Dome.

Their cameras are weather and vandal-proof, equipped with night vision, two-way talk, and both SD card and cloud storage options. These features make them great for both home monitoring and business security.

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Getoco Customer Reviews (4)

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Karen Sultygov
Karen Sultygov
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Feb 14, 2023
Melanie Gärtner
Melanie Gärtner
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Feb 13, 2023
Todd Russell
Todd Russell
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Feb 12, 2023
Cody Scott
Cody Scott
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Feb 10, 2023

Getoco Customer’s Q&A

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Getoco FAQs

FAQ

About getoco.com Prices and Cost?

The website getoco.com offers a variety of Oco Smart Cloud Cameras. Here are some of the products and their prices:

  • Oco HD Camera with Micro SD card support and Cloud: $40.00 (originally $99.00)
  • Oco Pro Bullet Outdoor Camera: $69.00 (originally $169.00)
  • Oco Motion Pan/Tilt Camera: $59.00 (originally $169.00)
  • Oco Pro Dome Outdoor Camera v2: $99.00 (originally $199.00)
  • Oco Pro Bullet Outdoor Camera (4x Pack): $276.00 (originally $676.00)
  • Oco HD with Local and Cloud storage (3-Pack): $120.00 (originally $297.00)
  • Oco Pro Indoor: $139.00
  • Oco Pro Dome Outdoor Camera v2 (4x Pack): $396.00 (originally $796.00)
  • Oco Bridge Connect Any Camera to Cloud: $99.00 (originally $259.00)
  • Oco Pro Indoor 4x Pack (with Poe adapters and patch cords): $399.00 (originally $556.00)
  • Oco Motion Pan/Tilt Camera (4x Pack): $276.00 (originally $676.00)

These cameras can be connected via Wi-Fi or Ethernet and no monthly fees are required to use all camera features. The website also offers the option to buy in monthly payments with Affirm on orders over $50.00.

FAQ

About getoco.com Popular Products and Services?

getoco.com is a platform that offers Oco Outdoor and Indoor Security Cameras with Cloud storage. They have a variety of products including Indoor Cameras, Outdoor Cameras, and Accessories. Their bestseller is the Oco Bullet, which often has a discount of 60% off. All these products can be monitored remotely in one app, which allows users to access analytics reports or see event videos in one click. They also offer Cloud and Local Storage options. The cameras have features like night vision and two-way talk. The platform also provides a solution called Oco Bridge that supports up to 16 cameras or DVR channels. The cameras are weather and vandal proof and come with SD card and Cloud storage. They are great for home monitoring and business security. The platform also offers a Cloud recording feature that works with the Oco App, motion, and sound detection. The Cloud learns to avoid movements that are frequently repeated so users are not inundated with endless notifications. Users can watch live streaming or video archive from anywhere in the world and save their video on their device and share them with their family or colleagues. All Oco cameras work together and can be connected to one account. Users can share access to a single camera or to all of them.

FAQ

getoco.com Return Policy?

Getoco.com has a detailed Shipping and Return Policy. For US Delivery, free delivery is offered across the continental U.S. only. Delivery is performed by USPS and FedEx and usually takes 5-7 working days. For International Delivery, the shipping cost to EU, UK, Canada and the rest of the world is $50 per order (up to 8 cameras). The shipment does not include extra fees from customs or additional costs associated with your country. If it turns out that shipment to your country proves impossible, the order will be reimbursed.

As for the Return Policy, there is a 1-Year replace warranty. If any problems are encountered with Oco, it will either be fixed or replaced. The refund policy lasts 30 days. If 30 days have gone by since the purchase, unfortunately, a refund can’t be offered. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging. A receipt or proof of purchase is required to complete the return. Please do not send the purchase back to the manufacturer (if it is not Oco Group Inc.). There are certain situations where only partial refunds are granted. Items with obvious signs of use, any item not in its original condition, is damaged or missing parts for reasons not due to error, any item that is returned more than 30 days after delivery are not eligible for a refund. Once the return is received and inspected, an email will be sent to notify that the returned item has been received. Notification of the approval or rejection of the refund will also be sent. If approved, then the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment, within a certain amount of days. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If a pack of cameras (for example Oco Pro Bullet x4 Pack, etc.) is purchased, all cameras have to be returned for the refund. Partial refund is not possible. Items are only replaced if they are defective or damaged. If the item was marked as a gift when purchased and shipped directly to the recipient, a gift credit for the value of the return will be received. Once the returned item is received, a gift certificate will be mailed. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to the recipient later, a refund will be sent to the gift giver.

FAQ

How long does delivery take?

Delivery is performed by USPS and FedEx and usually takes 5-7 working days.
FAQ

What makes Getoco different from other security cameras?

Getoco offers both indoor and outdoor cameras that are weather and vandal-proof. The cameras have a self-learning algorithm that makes them smarter every hour it's used, as videos are analyzed and sent to the Cloud to avoid unnecessary notifications.
FAQ

What is Getoco's refund policy?

Getoco's refund policy lasts 30 days. If 30 days have passed since the purchase, a refund cannot be offered. The item must be unused, in the same condition as received, and in the original packaging to be eligible for a return.
FAQ

Can I watch live streaming from Getoco cameras?

Yes, you can watch live streaming or video archive from Getoco cameras from anywhere in the world.
FAQ

Does Getoco offer free delivery?

Getoco offers free delivery across the continental U.S. only, with shipping to the EU, UK, Canada, and the rest of the world costing $50 per order (up to 8 cameras).

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